Tvc Mall Shipping Information![Tvc-Mall-Shipping-Policy]()
Shipping Methods
We offer different shipping methods to deliver our products over the globe safely and quickly. We work with UPS, DHL, EMS, Swiss Post and Hong Kong Post. You can choose the shipping method you like. However, if your order contains too many branded products, we may deliver it via different couriers in order to avoid the customs problem. And we will inform you the situation before we ship out your goods. So please keep in touch with our sales.
You can also choose “Pick Up”, which means that you take the goods directly from our warehouse without paying shipping fee.
Shipping Time
The total time is the sum of the processing time and the delivery time.
Processing time: the time between when you place an order and when we ship it;
Delivery time: the time between when your order has been shipped and delivered to you.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks and packing for shipment. It will take 1-3 days.
Delivery time:
The time for your item(s) to travel from our warehouse to your destination
After your order is shipped out, the delivery time solely depends on the shipping method you choose. So please pay attention to the delivery time of each international courier before you choose. Due to the impact of the pandemic, delivery time will be temporarily changed as follows:
| Southeast Asia | the U.S., Canada, Mexico | Europe | Other Areas | |
| FEDEX | 2-3 Days | 3-4 Days | 4-5 Days | 5-7 Days |
| AIR | 4-5 Days | 5-7 Days | 5-7 Days | 9-15 Days |
| UPS | 2-3 Days | 3-4 Days | 4-5 Days | 5-10 Days |
| DHL | 2-3 Days | 3-4 Days | 4-5 Days | 5-10 Days |
| CHINA POST | 7-10 Days | 15-25 Days | 15-25 Days | 15-25 Days |
| E-PACKET | 7-10 Days | 7-15 Days | 15-25 Days | 15-25 Days |
| EMS | 7-10 Days | 7-10 Days | 7-10 Days | 10-20 Days |
| RAILWAY | / | / | 30-40 Days | / |
| SEA | 7-10 Days | 30-35 Days | 30-45 Days | 30-45 Days |
* This chart is only for reference. Delivery time can be affected by many factors.
Shipping Cost
The shipping cost depends on the distance between your location and China and the shipping method you choose.You can calculate your shipping cost by clicking the “Calculate Shipping Cost” button beside the “Add to Cart” button on each product page, or on the checkout page before payment.The shipping costs for different shipping methods will be displayed clearly. See an example below.
shipping method will be automatically chosen by our system according to each specific situation like product categories, shipping address, shipping agent or packing material. Thus, shipping fees of two different orders with same weight may differ slightly.
